support.internal · RAG
How long is the warranty on the X200?
The X200 warranty runs 36 months from the date of purchase and covers parts and labour.
[warranty.pdf · p. 4]
[pricelist-2026.xlsx]
Support from a knowledge base
The answer comes from the company's real documents — with a source, not from imagination.
invoice_service.ts · editor
14async sendReminders() {
15 const overdue = await this.repo.findOverdue();
16 for (const inv of overdue) {
17 await this.mailer.remind(inv);
16 for (const inv of overdue) {
17 await this.mailer.remind(inv);
Tab · suggestion accepted ✓
AI in the editor
The assistant suggests, the engineer decides. Part of my everyday toolkit.
agent/order-processing · run #4821
- ✓Fetch new orders from the inbox
- ✓Extract items and amounts (LLM)
- ✓Reconcile against the ERP
- ✓Post and archive the document
✓ 4/4 steps · 12 orders processed · 0 errors
An agent takes over the routine
A multi-step process quietly doing its job — a human watches the exceptions.
embeddings · top-k=3
query → 3 nearest documents · cos ≥ 0.87
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